Privacy Policy

1. Information We Collect

We collect several types of information:

• Personal Information: Name, email address, phone number, location
• Payment Information: Payment details processed securely through Stripe
• Usage Data: How you interact with our service
• Location Data: To match you with nearby tasks (with your permission)

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To match you with relevant tasks in your area

3. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Sharing

We may share your information in the following situations:

• With other users to facilitate task completion
• With service providers who assist us in operating our platform
• For legal compliance and to protect rights and safety
• In connection with a business transaction (merger, acquisition, etc.)

We do not share, sell, rent, or otherwise provide your mobile phone number or messaging (SMS) consent information to any third parties or affiliates for marketing or promotional purposes. Mobile opt-in and consent data is never shared with third parties for marketing.

5. SMS / Text Messaging Program

When you provide your mobile phone number, KeeshaPro may send you text (SMS) messages to:

• Send one-time verification (OTP) codes to confirm your identity
• Help you reset your password
• Deliver other account-related transactional notifications, where applicable

These SMS messages are transactional in nature and are not marketing messages.

Your phone number is used solely to provide account-related services, including identity verification and password recovery. We use a trusted third-party SMS provider (Twilio) to deliver these messages securely.

• No marketing without consent: We do not send promotional or marketing SMS messages unless you have explicitly opted in to receive them.
• No sharing for marketing: We do not sell, rent, or share your phone number with third parties for marketing purposes. Mobile opt-in and consent data is never shared with third parties for marketing.
• User-initiated requests: One-time verification (OTP) codes and password reset messages are initiated by you. Verification codes expire after a short period and should never be shared with anyone.
• Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Help & opt-out: You may reply HELP for assistance and reply STOP to opt out where applicable, or contact us at support@keeshapro.com.

6. Your Rights

You have certain rights regarding your personal data:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax, accounting, regulatory requirements)
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes

After account deletion, we may retain certain information in anonymized or aggregated form for analytics purposes.

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using KeeshaPro, you consent to the transfer of your information to the United States and other locations where we operate.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell data)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@keeshapro.com with "California Privacy Request" in the subject line.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending you an email notification if the changes are material. We encourage you to review this Privacy Policy periodically for any updates.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@keeshapro.com
Address: KeeshaPro, Frisco, Texas, United States
Privacy Inquiries: support@keeshapro.com